Legal
Privacy Policy
How Creative Touch Limited collects, uses, and protects your personal information.
Effective date: 17 June 2026
Creative Touch Limited (“CTL Signs”, “we”, “our”) is committed to protecting your privacy. This policy explains how we handle personal information collected through our website at ctlsigns.com.pg and via direct communication with our team.
1. Information We Collect
When you use our contact form or reach out to us directly, we may collect the following information:
• Your full name
• Your email address
• Your company or organisation name
• The service type you are enquiring about
• The message or project details you provide
We do not collect payment information, government identification, or any sensitive personal data through our website.
2. How We Use Your Information
The information you provide is used solely to:
• Respond to your enquiry or quote request
• Contact you about your signage or printing project
• Provide follow-up support or after-sales communication
We will not use your information for unsolicited marketing without your consent, and we will never sell or rent your personal data to third parties.
3. Third-Party Services
Our contact form uses EmailJS to deliver your enquiry to our team. Your submitted data is transmitted through EmailJS's secure servers in accordance with their privacy policy. No other personal data is shared with third parties unless required by law.
We do not currently use advertising networks, analytics tracking, or cookies that collect personally identifiable information.
4. Data Retention
Enquiry information received via email is retained only as long as necessary to fulfil your request or maintain our business relationship. You may request deletion of your data at any time by contacting us directly at ctlsignspg777@gmail.com.
5. Data Security
We take reasonable precautions to protect your personal information. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for any communication from us
To exercise any of these rights, please contact us at ctlsignspg777@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Creative Touch Limited (CTL Signs)
Email: ctlsignspg777@gmail.com
Tel (Lae): 472 0777
Tel (POM): 320 8777
Governing Law
This Privacy Policy is governed by the laws of Papua New Guinea. Any disputes will be subject to the jurisdiction of Papua New Guinea courts.